Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. We collect, use, and disclose Your information as described in this Privacy Policy and, where required by applicable law, only where We have a valid legal basis to do so, including Your consent (where consent is required). This Privacy Policy has been created with the help of the Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access Our Service or parts of Our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to Dipak Biz.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website, among its many uses.
• Country/State refers to: Bangladesh.
• Device means any device that can access the Service, such as a computer, a cell phone or a digital tablet.
• Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual. We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• User means any individual who accesses or uses the Service.
• Website refers to Dipak Biz, accessible from https://dipak.biz.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Information

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use tracking technologies (such as cookies) to track the activity and to improve Our Service. The technologies We use may include Cookies/Browser Cookies and Web Beacons.

Use of Your Personal Data

The Company may use Personal Data for providing and maintaining Our Service, managing Your Account, performing contracts, communicating with You via email, phone, or SMS, providing marketing offers (with consent), managing requests, and handling business transfers.

Text Messages Privacy Notice

If You opt-in to text (SMS) messages, We will send updates, notifications, customer support, or security alerts. No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Reply STOP to opt-out.

Retention, Transfer & Security of Your Personal Data

We retain Your Personal Data only as long as necessary for the purposes set out in this Privacy Policy. Your information may be transferred to and maintained on computers outside of Your state or country where data protection laws may differ. While We use commercially reasonable security measures, no method over the internet is 100% secure.

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data:

• Mouseflow (Session replay and heatmap tool): https://mouseflow.com/privacy/
• FreshDesk (Customer support software): https://www.freshworks.com/privacy/
• Google Places (Location information service): https://www.google.com/intl/en/policies/privacy/

Children's Privacy

The Service is not directed to anyone under the age of 16. We do not knowingly collect Personal Information from anyone under 16.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If You have any questions about this Privacy Policy, You can contact Us:

• By email: contact@dipak.biz / info@dipak.biz
• By visiting this page on Our Website: https://dipak.biz/contact.html
• By phone: +8801711739840
• By mail: PAKURIA, DUMURIA, KHULNA, 9253 Bangladesh